Technology

  • Mission

    The Monroe County School District IT mission is to deliver quality support and provide reliable technology solutions to the entire organization.  We support student success and business operations by safely and securely placing emerging technology at the fingertips of all users.


    By The Numbers

    The MCSD IT team has 25 team members.  17 Technology Technicians assigned to support the schools and alternative locations, 5 Systems Admins that operate the network and data center, the Operations Manager, Director and Office Manager/Info Specialist. Daily 42 help desk tickets are submitted and the team averages closing 40 a day.  Hardware support ranks as the most requested Issue Type.  We support approximately 9500 users and more than 9000 devices on our network. 

     


    MCSD IT Emergency Continuity Plan

    On rare occasion, it may be necessary to close a school(s) or district office due to weather or other emergency situation.  If this occurs, the district will make every effort to ensure business can continue remotely via cloud based access.

    Staff

    • Take home district issued devices
    • Use MCSD credentials to access, Focus, Frontline, Outlook, Office365 etc…
    • Request support via http://help.keysschools.com/
      • (Use MCSD\username and password)
      • teachers add phone number to your help ticket so we can contact you 

    Students

    HOB 

     

    305-296-5628 Ext. 65314 

    POI 

     

    305-293-1630 Ext. 52314 

    KWH 

     

    305-293-1549 Ext. 54314 

    GAE 

     

    305-293-1609 Ext. 51314 

    SLS 

     

    305 745 3282 Ext. 50314 

    SSE 

     

    305-289-2490 Ext. 59314 

    MHS 

     

    305-289-2480 Ext. 55314 

    PKS 

     

    305-853-3281 Ext. 58314 

    CSH 

     

    305-853-3222 Ext. 56314 

    KLS 

     

    305-453-1255 Ext 57314 

    Other

     

    305-293-1400 Ext 53313

    Other

     

    305-853-3222 Ext 56312

    Other

     

    305-293-1400 Ext 53326

Files & Links